Contact Us
We're here to help! Reach out for order support, returns, or any questions
We're Here to Help!
If you have any questions about your order, shipping, returns, or anything else, feel free to reach out to us. Our support team is always happy to assist you.
Email Support
For all inquiries and support requests
support@shrix.store
Support Hours
When you can reach our team
Mon-Sat: 10:00 AM – 6:00 PM (IST)
Excluding public holidays
Business Information
Store Name
Shrix
Operating Region
India
We currently operate online only
E-commerce fashion and accessories store
Order-Related Queries
- Include your Order ID for faster assistance
- Provide registered email address
- Brief description of your issue
- Attach relevant screenshots if applicable
This helps us resolve your request quickly
Returns & Refunds
- Refer to our Return Policy and Refund Policy
- Contact within 48 hours of delivery
- Include photos of damaged/wrong items
- Keep original packaging until resolution
For eligible issues only
Privacy & Security
- For privacy-related concerns
- Data access or deletion requests
- Security vulnerability reports
- Account security assistance
Email: support@shrix.store
We take data protection seriously
Response Commitment
Ready to Get Help?
Our support team is standing by to assist you with any questions or concerns. Reach out to us via email for the fastest response.
© 2026 Shrix. All rights reserved.
We typically respond within 24-48 business hours. For urgent matters, please email directly.