Frequently Asked Questions

Simply browse our products, add your preferred item to the cart, and complete checkout using a secure payment method or Cash on Delivery.

We accept: • Online payments (UPI, Debit/Credit Cards, Net Banking) • Cash on Delivery (available on eligible orders)

Yes. All online payments are processed through secure and trusted payment gateways. Your payment details are never stored on our servers.

We currently ship across India.

• Order processing: 1–3 business days • Delivery: 5–10 business days depending on your location You'll receive tracking details once your order is shipped.

Once your order is shipped, we'll send you a tracking link via email so you can monitor your delivery status.

Yes, returns are accepted for: • Damaged products • Incorrect products received Return requests must be raised within 48 hours of delivery.

Please email us at support@shrix.store with: • Order ID • Issue description • Clear images (if applicable) Our team will guide you through the next steps.

Approved refunds are processed within 5–7 business days and credited back to the original payment method.

We make every effort to display accurate product images and descriptions. Minor variations may occur due to lighting or screen settings.

We carefully select and review products before listing them to ensure they meet our quality and usability standards.

Creating an account is recommended for easy order tracking and faster checkout, but it is not mandatory.

You can reach us at support@shrix.store. Our support team responds within 24–48 business hours.

Yes. We respect your privacy and handle your data securely in accordance with our Privacy Policy.