Refund Policy
Transparent and fair refund process for your peace of mind
Refund Process Timeline
Simple 4-step process for quick and hassle-free refunds
Raise Request
Submit refund request within 48 hours of delivery
Verification
Our team reviews your request and documentation
Approval & Processing
Approved refunds processed in 5-7 business days
Credit Issued
Amount credited to original payment method
Eligible Refunds
Refunds are issued only under the following conditions:
Damaged Product
Product received in damaged condition
Incorrect Product
Different product delivered than ordered
Pre-shipment Cancellation
Order cancelled before shipping
Non-Refundable Items
The following items are not eligible for refunds:
- Products damaged due to misuse or improper handling
- Items without original packaging and accessories
- Products with removed or tampered security seals
- Customized or personalized products
- Digital products after download or access
Note: Refund requests must be raised within 48 hours of delivery. Approved refunds are processed within 5–7 business days to the original payment method.
Need Help with a Refund?
Our support team is here to help you with any refund-related questions or requests.
Refund Request Window
Business Days Processing
Support Available
Frequently Asked Questions
How long does it take to receive my refund?
Approved refunds are processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your bank's processing time.
Can I return a product after 48 hours?
Refund requests must be raised within 48 hours of delivery. After this period, returns may only be accepted for warranty claims or manufacturing defects.
What payment methods are refunded?
Refunds are always credited to the original payment method used for the purchase.